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Thursday, December 5, 2024

HD Hyundai Development Tools makes sequence of investments


HD Hyundai Development Tools is investing in a revised regional administration construction, new uptime and machine customisation centres, and the constructing of a devoted product demonstration space, as a part of a wide-ranging reorganisation of its European operations.

This construction will carry the corporate nearer to the market, bettering the ordering course of for brand new machines, lowering lead occasions and delivering a wider vary of customer-specific choices.

They can even guarantee most availability of real spare components and additional increase the corporate’s industry-leading ranges of service and back-up functionality.

Within the body of the Rising Nearer Collectively initiative, the producer is making a matrix organisational construction throughout its gross sales and aftermarket operations, to foster a more in-depth partnership with its sellers and clients in every area and to be extra in contact with particular regional market necessities.

Utilizing cross-functional, cross-business space teams, HD Hyundai will undertake a extra collaborative strategy to the markets.

The brand new regional matrix will see the creation of 5 geographical gross sales and assist areas:

  • DACH (Germany, Austria and Switzerland)
  • France/Benelux
  • UK/Eire
  • Italy/Southern Europe
  • Japanese/Northern Europe

“This new construction will massively improve our market, seller and buyer connection, permitting quicker determination making because of an improved understanding of the person market state of affairs,” says Dr.Hubertus Muenster, director of gross sales and advertising and marketing at HD Hyundai Development Tools Europe.“It’ll present us with a brand new stage of flexibility and accountability, offering our clients with improved communication and assist.”

HD Hyundai is constructing on the success of its EU-CUP machine customisation centre in Antwerp, Belgium. Historically, particular person excavators and wheel loaders have been shipped to the centre from South Korea with devoted booms and arms carried individually. The customisation centre then put in the booms and attachments, although the machine remained a inventory unit with little flexibility.

Beneath the brand new system, HD Hyundai will import commonplace machines with out booms and arms. The front-end attachments might be shipped individually primarily based on market information. As sellers place orders for particular person fashions, the customisation centre will have the ability to combine and match excavator and loader chassis, with booms, arms and different elements, to go well with buyer orders. It will reduce lead occasions dramatically, permitting sellers to higher meet their buyer demand, even for much less frequent configurations.

The positioning will proceed to supply clients and sellers a personalisation facility, with paint cubicles and workshops able to tailoring the machine to a buyer’s precise specification. This may embrace quite a lot of choices, each from inside the HD Hyundai product provide and from third-party suppliers, such because the preparation and set up of machine steering and management programs.

The power can be implementing a Materials Requirement Planning system, that may forecast modification components demand primarily based on gross sales forecasts and meeting schedules. By securing components provide upfront, the corporate will have the ability to cut back any danger of delays and enhance buyer satisfaction.

A European Uptime Centre is being established at HD Hyundai’s head workplace in Tessenderlo, Belgium to maximise the wealth of working information that’s presently collected by way of its Hello-Mate telematic monitoring system. By having real-time working data from nearly each machine working all through Europe, HD Hyundai will have the ability to proactively contact clients when service or repairs are due. The corporate can even have the ability to observe ongoing machine repairs, guaranteeing components availability and offering month-to-month machine well being experiences to clients with service agreements.

“The brand new HD Hyundai Uptime Centre will monitor, gather, and analyse real-time information from the HD Hyundai Development Tools fleet of machines by way of superior telematics programs,” says Edsel Trindade, supervisor, uptime and product assist. “This data-driven strategy will allow the proactive identification of potential tools points earlier than they change into crucial, permitting for well timed upkeep and repairs. By leveraging telematics, HD Hyundai Development Tools is positioned to supply clients with complete insights into machine well being, gasoline consumption, utilization patterns and extra.

“Via telematics, the HD Hyundai Uptime Centre will observe tools places, utilisation charges and gasoline effectivity, empowering clients to streamline operations and minimise the chance of machine downtime.”

Lastly, HD Hyundai is setting up a purpose-designed demonstration space at its European head workplace website in Tessenderlo, Belgium. Able to exhibiting off the corporate’s quickly increasing vary of apparatus, the demonstration space might be accessible for seller and buyer visits, media occasions, firm coaching and product launches. Grandstand seating will present a panoramic view over the three,300m2 working website, the place operators will have the ability to familiarize yourself with the newest tools from HD Hyundai.

“We now have intently examined each side of our enterprise in Europe to seek out methods wherein we will higher work with our sellers and serve our clients,” provides Dr Muenster.“Our focus has always been on the shopper expertise, from the primary machine order, by way of customisation of apparatus, operation and fleet administration. Our purpose is to maximise uptime for our clients, guaranteeing the most effective return on their funding.”

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